Pappu Dhaba Sweets

Your Privacy Matters to Us

At Pappu Dhaba Sweets, we respect your privacy and are committed to protecting the personal information you share with us while using our website, placing an order, creating an account or contacting our team.

Last Updated: November 2026

Your Information Is Important

We use the information collected through our website mainly to process orders, provide customer support, improve our services and maintain a safe shopping experience.

Privacy

We respect your personal information.

Secure Payments

Payments are processed through payment providers.

Data Protection

We take reasonable steps to protect your information.

Cookies

Cookies may be used to improve website functionality.

01

Information We Collect

When you use our website or place an order, we may collect information that you provide directly to us, including:

  • Name
  • Email address
  • Mobile number
  • Billing address
  • Shipping or delivery address
  • Order and transaction details
  • Information provided when contacting customer support
  • Account information when you create an account
02

How We Use Your Information

The information we collect may be used for purposes such as:

  • Processing and fulfilling your orders.
  • Confirming payments and order status.
  • Arranging delivery of your products.
  • Providing customer support.
  • Handling refunds, cancellations and order-related issues.
  • Managing customer accounts.
  • Improving our website, products and services.
  • Preventing fraud, misuse or unauthorized activity.
  • Complying with applicable legal requirements.
03

Online Payments

If you choose to make an online payment on our website, the payment may be processed through a third-party payment gateway or payment service provider.

Payment-related information may be handled directly by the relevant payment provider according to its own privacy and security practices.

We do not intend to store complete card numbers, CVV details or banking credentials on our website.
04

Sharing Information With Service Providers

We may share necessary information with trusted service providers when required to provide our services, such as:

  • Payment gateway and payment processing providers.
  • Courier and delivery partners.
  • Website hosting and technical service providers.
  • Website maintenance and support providers.

Such information is shared only to the extent reasonably necessary for the relevant service or purpose.

05

Cookies & Website Technologies

Our website may use cookies and similar technologies to provide essential functionality and improve your browsing experience.

Cookies may help us remember preferences, maintain shopping cart functionality, understand website usage and improve the overall user experience.

06

Protection of Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

07

Third-Party Services & Links

Our website may use or link to third-party services, including payment providers, delivery services and external websites.

Third-party services operate under their own terms and privacy policies. We recommend reviewing the privacy policies of such services before providing information directly to them.

08

Your Information & Choices

You may contact us regarding personal information associated with your account or orders, including questions about the information we hold or how it is used.

Where applicable, we will take reasonable steps to respond to legitimate requests relating to your personal information, subject to applicable law and verification requirements.

09

Children's Privacy

Our website and services are intended for general consumers and are not specifically directed towards children.

We do not knowingly seek to collect personal information from children where such collection is restricted by applicable law.

10

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable requirements.

Any updated version will be published on this page with the revised date.

Privacy Support

Have a question about your privacy?

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

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