Pappu Dhaba Sweets

Terms & Conditions

Welcome to Pappu Dhaba Sweets. These Terms & Conditions govern your use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to these terms.

Last Updated: November 2026

Please Read Before Placing Your Order

Please review these Terms & Conditions, Refund & Returns Policy and Privacy Policy before using our website or placing an order.

Easy Ordering

Place orders through our online store.

Secure Payments

Online payments are processed by payment providers.

Delivery

Orders are delivered to the provided address.

Customer Protection

Customer issues are handled according to our policies.

01

Acceptance of Terms

By accessing, browsing or using the Pappu Dhaba Sweets website, you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or place an order through it.

02

About Our Products

Pappu Dhaba Sweets offers sweets and related food products through its online store.

We make reasonable efforts to ensure that product names, descriptions, photographs, ingredients and other product information displayed on the website are accurate.

Actual product appearance, colour, shape or packaging may vary slightly from website images.
03

Product Availability & Pricing

Product availability, prices, offers and other information displayed on the website may change from time to time.

We reserve the right to correct pricing, product information or availability errors and to update products or offers without prior notice.

Any applicable taxes, delivery charges or other charges will be displayed during the ordering process where applicable.

04

Customer Information

When placing an order, you agree to provide accurate, complete and current information required for processing and delivery.

  • Correct name and mobile number.
  • Valid email address where required.
  • Complete and accurate delivery address.
  • Correct billing information where applicable.

Pappu Dhaba Sweets will not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

05

Orders & Order Acceptance

Placing an order on our website constitutes a request to purchase the selected products.

An order may be subject to confirmation, availability and successful payment where applicable.

We reserve the right to cancel or decline an order in appropriate circumstances, including product unavailability, incorrect pricing, suspected fraudulent activity or other legitimate operational reasons.

06

Payments & Cash on Delivery

We may provide online payment options through third-party payment service providers.

Where available, customers may also choose Cash on Delivery (COD) according to the availability and conditions shown during checkout.

Online payment transactions are subject to the terms and policies of the applicable payment provider.

07

Delivery

We will make reasonable efforts to deliver orders to the address provided during checkout.

Delivery times may vary depending on the delivery location, availability, courier operations, weather, holidays and other circumstances beyond our reasonable control.

Customers are responsible for providing a delivery address where the order can reasonably be received.

08

Cancellation, Refunds & Returns

Cancellation, refund and return matters are governed by our separate Refund & Returns Policy.

Because our products are food items and may be perishable, returns or exchanges may be restricted after delivery.

09

Food Products & Storage

Customers should follow the storage and handling instructions provided with the products.

Once an order has been delivered, the customer is responsible for appropriate storage and handling of the food products.

Products should be consumed and stored according to any instructions provided with the relevant product.

10

Intellectual Property

Unless otherwise stated, the content available on this website, including text, images, graphics, logos, designs, product information and other materials, is intended for the use of Pappu Dhaba Sweets and may be protected by applicable intellectual property laws.

Website content should not be copied, reproduced, modified, distributed or commercially used without appropriate permission.

11

Prohibited Use

You agree not to misuse the website or use it for unlawful or unauthorized purposes.

  • Attempting unauthorized access to the website.
  • Introducing malicious code or harmful software.
  • Using the website for fraudulent transactions.
  • Interfering with website security or functionality.
  • Using website content for unauthorized commercial purposes.
12

Third-Party Services

Our website may use third-party services such as payment gateways, delivery providers, hosting services, analytics tools or other technical services.

Such third-party services may have their own terms and policies. Your use of those services may also be subject to their respective terms.

13

Limitation of Responsibility

We make reasonable efforts to keep the website and product information accurate and available. However, temporary interruptions, technical issues, delivery delays or other circumstances may occur.

Nothing in these terms is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited under applicable law.

14

Changes to These Terms

Pappu Dhaba Sweets may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices or applicable requirements.

The updated version will be published on this page along with the revised date.

By Using Our Website

By continuing to browse our website, creating an account or placing an order, you acknowledge that you have read and understood these Terms & Conditions.

Customer Support

Need help or have a question?

If you have any questions regarding these Terms & Conditions, please contact our team.

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